Jobs
Position title
Customer Service Executive
Description
We are seeking a customer service executive to join our team in the United Arab Emirates. As a customer service executive, you will be responsible for providing excellent customer service to our customers and ensuring a positive customer experience. You will be required to handle customer inquiries, resolve customer complaints, and other related customer service duties.
Responsibilities
- Handle customer inquiries and complaints in a professional and timely manner
- Provide accurate and timely information about products and services
- Identify customer needs and find solutions to customer issues
- Maintain customer database and records
- Follow up with customers to ensure their satisfaction
- Respond to customer inquiries via phone and email
- Track customer complaints and provide feedback to management
- Proactively suggest new products and services that could benefit customers
- Provide excellent customer service in person and via telephone
Qualifications
- Previous experience in customer service
- Excellent verbal and written communication skills
- Computer literacy
- Ability to handle customer inquiries and resolve customer issues
- Ability to work in a fast-paced environment
- Strong organizational skills
- Ability to multitask and prioritize tasks
- Knowledge of the product or service
- Proficiency in English and Arabic
- Candidate with active UAE Visa status
Employment Type
Full-time
Beginning of employment
Immediate
Job Location
Business Bay, Dubai, UAE
Working Hours
8.30 AM - 5 PM
Base Salary
₹400000-₹1600000 Per year
Date posted
June 28, 2023
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